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Service fees

Service Fees for Dupray STEAM CLEANERS (NEAT™, Steam Iron™, HOME™, ONE™, ONE Plus™) under Dupray's Limited Warranty. Dupray will deny your claim if you fail to pay the following Service fee when asked.

0-12 months after date of purchase, under Dupray’s Limited Warranty

NEAT™ steam cleaner

You will pay a £0 service fee, excluding shipping and handling costs.

Steam Iron™ steam cleaner

You will pay a £0 service fee, excluding shipping and handling costs.

HOME™ steam cleaner

You will pay a £0 service fee, excluding shipping and handling costs.

ONE™ steam cleaner

You will pay a £0 service fee, excluding shipping and handling costs.

ONE Plus™ steam cleaner

You will pay a £0 service fee, excluding shipping and handling costs.

12-24 months after date of purchase, under Dupray’s Limited Warranty

NEAT™ steam cleaner

You will pay a £29.99 service fee, excluding shipping and handling costs.

Steam Iron™ steam cleaner

You will pay a £44.99 service fee, excluding shipping and handling costs.

HOME™ steam cleaner

You will pay a £49.99 service fee, excluding shipping and handling costs.

ONE™ steam cleaner

You will pay a £59.99 service fee, excluding shipping and handling costs.

ONE Plus™ steam cleaner

You will pay a £79.99 service fee, excluding shipping and handling costs.

24-36 months after date of purchase, under Dupray’s Limited Warranty

Steam Iron™ steam cleaner

You will pay a £59.99 service fee, excluding shipping and handling costs.

HOME™ steam cleaner

You will pay a £65.99 service fee, excluding shipping and handling costs.

ONE™ steam cleaner

You will pay a £95.99 service fee, excluding shipping and handling costs.

ONE Plus™ steam cleaner

You will pay a £119.99 service fee, excluding shipping and handling costs.