Service Fees for Dupray STEAM CLEANERS (NEAT™ ,HOME™ , ONE™, ONE Plus™) under Dupray’s Limited Warranty. Dupray will deny your claim if you fail to pay the following service fee when asked.



0-12 months after date of purchase, under Dupray’s Limited Warranty:


NEAT™ steam cleaner:
You will pay a £0 service fee, excluding shipping and handling costs.


Steam Iron™ steam cleaner:
You will pay a £0 service fee, excluding shipping and handling costs.


HOME™ steam cleaner:
You will pay a £0 service fee, excluding shipping and handling costs.


ONE™ steam cleaner:
You will pay a £0 service fee, excluding shipping and handling costs.


ONE Plus™ steam cleaner:
You will pay a £0 service fee, excluding shipping and handling costs.


12-24 months after date of purchase, under Dupray’s Limited Warranty:


NEAT™ steam cleaner:
You will pay a £29.99 service fee, excluding shipping and handling costs.


Steam Iron™ steam cleaner:
You will pay a £44.99 service fee, excluding shipping and handling costs.


HOME™ steam cleaner:
You will pay a £49.99 service fee, excluding shipping and handling costs.


ONE™ steam cleaner:
You will pay a £59.99 service fee, excluding shipping and handling costs.


ONE Plus™ steam cleaner:
You will pay a £79.99 service fee, excluding shipping and handling costs.


24-36 months after date of purchase, under Dupray’s Limited Warranty:


Steam Iron™ steam cleaner:
You will pay a £59.99 service fee, excluding shipping and handling costs.


HOME™ steam cleaner:
You will pay a £65.99 service fee, excluding shipping and handling costs.


ONE™ steam cleaner:
You will pay a £95.99 service fee, excluding shipping and handling costs.


ONE Plus™ steam cleaner:
You will pay a £119.99 service fee, excluding shipping and handling costs.