We guarantee Dupray products (excluding hoses and accesories) are free from manufacturer defects, under normal use for a reasonable period of time as follows*:
(NEAT™, HOME™, One™, One Plus™, SteamIron™)
For complete policy,
please refer to section 7.1 of the T&C.
*No warranty on accessories, hoses, or usable parts. Warranty only covers original purchaser.
The warranty does not cover abuse and transport to our repair center. Labor is billed at 85$/hour.
Please refer to our Terms and Conditions, section 7 for details.